A 40 something old woman named Maya Devi, has turned her back on the outside world and shut herself up in her spacious Shimla house. Maya has lived for two decades in the company of a trusted maid, two mastiffs and a room full of birds, never ever stepping beyond the four walls of the mansion. To keep herself busy, Maya makes cloth dolls and talks to her winged friends. Not surprisingly, she is the talking point of the neighbourhood.

Two inquisitive local schoolgirls, Anna (Madiha Imam) and Ira (Shreya Singh Chaudhary), who are poles apart as individuals. The latter is sensitive to a fault and develops a deep bond with Maya although her affection for the older woman isn't reciprocated one bit. The former is excessively impulsive and is given to acts of defiance that get her, and her dear friend, into trouble, mightily mystified by the tales they have heard about their reclusive neighbour, decide to pull a fast one on her. They write letters to her from an imaginary lover.

The prank takes a serious turn when Maya, swayed by the emotive contents of the letters, sets out in search of a man who she has never met but who has revived her enthusiasm for live. The bonding between the two girls is put to the test when Maya vanishes from Shimla lured by the inducements of her mysterious lover. Anna is packed off to Delhi when her parents discover what Ira and she have been up to. Fearing the worst, a contrite Anna continues her search for Maya in Delhi even as drifts away from Ira and is no longer on talking terms with her.

A large part of the second half, devoted to Anna's life in Delhi and her uneasy reunion with Ira, tends to slow down the film as the friends struggle to tide over years of misunderstanding and seek common ground again. In process there are accusations, tears and bitter truths. Dear maya follows the girls story rather than Maya. Thus, a mystery remains on what happens to Maya when she leaves for Delhi.